Privacy Policy | BulkSMS BD

1. Information We Collect

We collect information you provide directly to us:

Account Information: Name, phone number, email address, password
Payment Information: bKash transaction details, payment history
Usage Data: SMS content, recipient numbers, delivery status
Technical Data: IP address, browser type, device information

2. How We Use Your Information

To provide and maintain our SMS services
To process your transactions and payments
To send delivery reports and account notifications
To provide customer support
To improve our services and develop new features
To detect and prevent fraud and abuse

3. Data Retention

We retain SMS history and delivery reports for 30 days. Account information is retained as long as your account is active. You may request deletion of your account and associated data at any time.

4. Data Security

We implement industry-standard security measures to protect your data:

Encryption of data in transit and at rest
Secure password hashing using Argon2
Regular security audits and monitoring
Access controls and authentication

5. Information Sharing

We do not sell your personal information. We may share information with:

Telecom Operators: To deliver your SMS messages
Payment Processors: To process bKash payments
Legal Authorities: When required by law

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Export your data
Opt out of marketing communications

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the service.

10. Contact Us

For privacy-related questions, please contact us at privacy@bulksmsbd.com